Level C · Intermediate

The residents' committee

The charges are going up and the lift keeps breaking down. It ought to be replaced, but the money belongs to the owners.

What you learn to do

  • complaining that a service does not match the price
  • understanding where the money for works comes from
  • explaining a majority rule
  • agreeing on condition
  1. Auntie Wang

    经理物业费今年可是电梯还是常常

    Zhāng jīnglǐ, wù yè fèi jīnnián yòu zhǎng le, kěshì diàntī háishi chángcháng huài.

    Mr Zhang, the management charges have gone up again this year, and the lift still breaks down all the time.

  2. Manager Zhang

    电梯问题知道

    Diàntī de wèntí wǒ zhīdào. Shàng gè yuè gāng xiū guò yī cì.

    I know about the lift. It was repaired only last month.

  3. Auntie Wang

    星期

    Xiū wán liǎng gè xīngqī yòu huài le.

    Two weeks after the repair it broke down again.

  4. Manager Zhang

    电梯十八不如

    Nà tái diàntī yòng le shíbā nián, xiū bùrú huàn.

    That lift is eighteen years old, repairing costs more than replacing.

  5. Auntie Wang

    多少

    Huàn yī tái yào duōshao qián ?

    How much does a new one cost?

  6. Manager Zhang

    六十维修基金

    Liùshí wàn. Zhè bǐ qián yào cóng wéixiū jī jīn lǐ chū.

    Six hundred thousand. That sum has to come out of the maintenance fund.

  7. Auntie Wang

    基金我们业主怎么大家同意

    Jī jīn shì wǒmen yè zhǔ de qián, zěnme yòng yào dàjiā tóngyì.

    The fund is the owners' money, using it needs everyone's agreement.

  8. Manager Zhang

    所以百分之七十业主同意可以

    Duì. Suǒyǐ yào bǎifēnzhī qīshí de yè zhǔ tóngyì cái kěyǐ.

    Exactly. It needs seventy per cent of owners to agree.

  9. Auntie Wang

    Nà de yī jiā yī jiā qù wèn.

    That means going round them one household at a time.

  10. Manager Zhang

    我们星期公告单元门口

    Wǒmen xià gè xīngqī bǎ gōng gào tiē zài měi gè dān yuán de ménkǒu.

    Next week we will put a notice up at the entrance to each stairwell.

  11. Auntie Wang

    公告根本

    Guāng tiē gōng gào méi yòng, hěn duō rén gēnběn bù kàn.

    A notice on the wall is no use, plenty of people never read them.

  12. Manager Zhang

    我们公告管用

    Nà nín bāng wǒmen zài qún lǐ shuō yī shēng, bǐ gōng gào guǎn yòng.

    Then say a word in the group chat for us, it works better than a notice.

  13. Auntie Wang

    可以不过怎么以后公开

    Kěyǐ. Bùguò zhè bǐ qián zěnme huā, yǐhòu yào gōngkāi.

    I will. But how that money is spent will have to be made public afterwards.

Vocabulary to remember

  • 物业费 wù yè fèi management charges, service charge
  • zhǎng to go up, to rise
  • 电梯 diàntī lift, escalator
  • 不如 bùrú not as good as, better to
  • (measure word for sums of money)
  • 维修 wéixiū to maintain, repairs
  • 基金 jī jīn fund
  • 业主 yè zhǔ owner (of a flat)
  • 百分之 bǎifēnzhī per cent
  • 公告 gōng gào notice, official announcement
  • tiē to stick, to paste
  • 单元 dān yuán stairwell, block entrance
  • 根本 gēnběn fundamental, at all
  • qún chat group (on a phone)
  • shēng (after 说, a word, once)
  • 管用 guǎn yòng effective, it works
  • 公开 gōngkāi open, public

Language points

A 不如 B: the comparative of the lesser

修不如换: better to replace than repair, literally "repairing does not equal replacing". 不如 compares two options and gives the second as the better, which is the reverse of the English order. It also goes before a whole clause: 不如明天再说, we may as well talk about it tomorrow.

说一声: the word you slip in

在群里说一声: to say a word in the group. 一声 after a verb of speaking reduces its scope to a brief mention, with no discussion: 叫一声, 问一声. It is a light request, and it would be a far heavier one without the 一声, which makes it almost free.

The maintenance fund and the majority that is never there

On buying a new flat in China, the purchaser pays into the 维修基金 a sum proportional to the floor area, meant for the common parts. Using it requires the agreement of a qualified majority of owners, often unobtainable in older buildings where many flats are let. Thousands of lifts age this way with the money for their replacement frozen at the bank.

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