Xiaoyu is taking out money at this machine for the first time. A bank clerk talks her through it, step by step.
What you learn to do
asking whether a machine is working
following instructions in order
saying you have made a mistake
counting your money before you leave
XXiaoyu小雨
AA bank clerk银行职员
XXiaoyu
请问,这个取款机能用吗?
Qǐngwèn, zhè gè qǔkuǎnjī néng yòng ma ?
Excuse me, is this cash machine working?
AA bank clerk
能。您先放卡,再输密码。
Néng. Nín xiān fàng kǎ, zài shū mìmǎ.
It is. Put your card in first, then enter your PIN.
XXiaoyu
我输错了,怎么办?
Wǒ shū cuò le, zěnmebàn ?
I have keyed it in wrong, what do I do?
AA bank clerk
没关系,再输一次。
Méiguānxi, zài shū yī cì.
Never mind, just enter it again.
XXiaoyu
好了。我要取五百块。
Hǎo le. Wǒ yào qǔ wǔbǎi kuài.
Done. I want to take out five hundred yuan.
AA bank clerk
您点五百,然后等一会儿。
Nín diǎn wǔbǎi, ránhòu děng yīhuìr.
Press five hundred, then wait a moment.
XXiaoyu
卡出来了,钱也出来了。
Kǎ chūlái le, qián yě chūlái le.
The card has come out, and the money too.
AA bank clerk
请点一下钱,再走。
Qǐng diǎn yīxià qián, zài zǒu.
Do count the notes before you go.
XXiaoyu
五百,没错。谢谢您!
Wǔbǎi, méi cuò. Xièxie nín !
Five hundred, that is right. Thank you very much!
AA bank clerk
不客气。卡别忘了。
Bù kèqi. Kǎ bié wàng le.
You are welcome. Do not forget your card.
Vocabulary to remember
取款机qǔkuǎnjīcash machine, ATM
卡kǎcard, to get stuck
输shūto key in, to enter (a code)
密码mìmǎpassword, PIN
错cuòwrong, mistake
怎么办zěnmebànwhat should we do
次cìtime, (measure word for occurrences)
取qǔto withdraw, to collect
然后ránhòuthen, after that
一会儿yīhuìra moment, a little while
Language points
先… 再…: first, then
先放卡,再输密码 puts two actions in order. 先 goes in front of the first verb, 再 in front of the second, and both stay attached to the verb: never at the head of the sentence as English "first" can be. When the second action really depends on the first, 然后 is used instead, and that one does go at the head of the second clause.
点, one character and four trades
点菜 to order a dish, 点五百 to press the figure, 点钱 to count notes, 三点 three o'clock. The shared idea is touching a precise point, with a finger or with the eye. It is one of the best-value characters in everyday Chinese, and it is worth recognising in all four of its coats.
错: the slip, not the failure
输错了 says the code was keyed in wrongly. 错 attaches behind the verb to say that the action was done, but done badly: 说错, 写错, 走错. Its opposite is not 对 but 没错, "nothing wrong there", which is the ordinary Chinese way of confirming a count.
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